Water Temp Policies
Refund Policy: Simply return the item and the invoice that is in the box. Send the package UPS Ground or US Postal Service. For your protection, please insure package for full value. Some products sold are carried by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair. Whitakers will promptly replace products damaged during shipment or that have printing defects. Please notify us by emailing feedback@whitakers.com within 10 working days of receipt of shipment.
Privacy Policy: Whitakers respects your privacy. All personal information collected by Whitakers is used solely for correspondence and/or customer service related communications. Whitakers promotional email subscriber base is built using opt-in subscription methods whereby the user is presented with the option to opt-in or opt-out accordingly. Persons receiving any such promotional emails in error may contact us via email at unsubscribe@whitakers.com and we will promptly remove you from the subscriber list(s) you specify.
Shipping:
| Order Value | Standard (5-7 Business Days) |
| Up to $25.00 | $7.95 |
| $25.01 - 50.00 | $8.95 |
| $50.01 - 100.00 | $9.95 |
| $100.01 - 150.00 | $13.95 |
| $150.01 - 200.00 | $15.95 |
| $200.01 & Over | $18.95 |
Delivery Surcharges ($)
Because some fishing equipment must be insured, our cost to ship these products is higher than for other items. Therefore, these expensive items have a delivery surcharge; this charge is in addition to regular delivery charges, and will be included in the Shipping & Handling total.
Back Orders
Whitakers makes every attempt possible to keep all items in stock. If an item is back ordered, it will be shipped as soon as possible. However, we are not able to back order items that sell for less than $20.00.
Pricing Information
Merchandise prices and specifications are subject to change without notice. Errors in typing, photography, and descriptions are subject to correction. Whitakers apologizes for any inconvenience.